1. PRIVACY POLICY
PRIVACY POLICY
Effective Date: [DATE]
This Privacy Policy describes how EDIdEv (“EDIdEv,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects information obtained through our websites, software, APIs, hosted platforms, customer portals, file-processing systems, and related services (collectively, the “Services”).
By using the Services, you consent to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following categories of information:
A. Account Information
Including:
- name;
- organization name;
- email address;
- phone number;
- billing information;
- account credentials.
B. Uploaded Files and Transaction Data
Including:
- EDI transactions;
- spreadsheets;
- generated reports;
- validation artifacts;
- uploaded documents;
- translated output files;
- logs and processing metadata.
C. Technical and Usage Information
Including:
- IP address;
- browser type;
- operating system;
- API usage;
- timestamps;
- device identifiers;
- access logs;
- session information.
D. Payment and Subscription Information
Payment transactions may be processed by third-party payment providers. EDIdEv does not store full payment card information on its systems unless explicitly stated.
2. HOW WE USE INFORMATION
We may use collected information to:
- provide and operate the Services;
- authenticate users;
- process uploaded files;
- generate reports and artifacts;
- provide customer support;
- improve platform reliability;
- monitor security;
- enforce policies;
- process payments;
- communicate service notices;
- maintain audit and operational logs.
3. FILE PROCESSING AND CUSTOMER DATA
Customer-uploaded files and generated artifacts may be temporarily stored and processed within EDIdEv systems for purposes including:
- translation;
- validation;
- generation;
- reporting;
- automation;
- download delivery;
- troubleshooting;
- retention management.
EDIdEv does not claim ownership of customer-uploaded content.
Customers remain solely responsible for:
- legality of uploaded data;
- regulatory compliance;
- validation of outputs;
- backup retention.
4. AUTOMATED PROCESSING
The Services may use automated systems, background workers, validation engines, APIs, and processing pipelines.
Automated processing may generate:
- transformed files;
- validation reports;
- logs;
- downloadable artifacts;
- notifications.
Customers are responsible for independently reviewing all generated outputs before production use or submission to third parties.
5. DATA RETENTION
EDIdEv may retain:
- uploaded files;
- generated artifacts;
- logs;
- reports;
- audit records;
- processing metadata
for varying periods based on:
- customer configuration;
- operational requirements;
- retention policies;
- legal obligations;
- system maintenance needs.
Certain files or records may be automatically deleted without notice according to configured retention schedules.
Customers are responsible for maintaining independent backups of important data.
6. SHARING OF INFORMATION
EDIdEv may share information with:
- hosting providers;
- payment processors;
- infrastructure vendors;
- email providers;
- subcontractors;
- legal authorities when required by law.
We do not sell customer personal information.
7. SECURITY
EDIdEv implements commercially reasonable administrative, technical, and organizational safeguards intended to protect information.
However, no system or transmission method can be guaranteed fully secure.
Customers acknowledge and accept the inherent risks of internet-based systems and electronic storage.
8. HIPAA AND SENSITIVE INFORMATION
Unless expressly agreed in writing through a separate signed agreement, EDIdEv does not represent that the Services satisfy any specific HIPAA, healthcare, or regulatory compliance requirements.
Customers are solely responsible for determining whether use of the Services is appropriate for their regulatory obligations.
9. COOKIES AND ANALYTICS
The Services may use:
- cookies;
- session storage;
- analytics technologies;
- logging systems
to improve functionality, authentication, reliability, and performance.
Users may disable cookies through browser settings, though portions of the Services may not function properly.
10. THIRD-PARTY SERVICES
The Services may integrate with third-party systems, APIs, clearinghouses, payment providers, or external platforms.
EDIdEv is not responsible for:
- third-party privacy practices;
- external systems;
- external outages;
- third-party security controls.
11. USER RIGHTS
Depending on applicable law, users may have rights relating to:
- access;
- correction;
- deletion;
- restriction;
- portability.
Requests may be submitted using the contact information below.
12. CHILDREN’S PRIVACY
The Services are not directed toward children under 13 years of age.
EDIdEv does not knowingly collect personal information from children.
13. CHANGES TO THIS POLICY
EDIdEv may update this Privacy Policy periodically.
Continued use of the Services after updates become effective constitutes acceptance of the revised policy.
14. CONTACT INFORMATION
EDIdEv 263 W. Olive Avenue #357 Burbank, CA 91502, U.S.A sales@edidev.com