TERMS OF SERVICE
Effective Date: [DATE]
Welcome to EDIdEv (“EDIdEv,” “Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the EDIdEv websites, software, APIs, platforms, hosted services, file-processing systems, translation services, validation services, automation services, downloadable artifacts, and related technologies (collectively, the “Services”).
By accessing or using the Services, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not use the Services.
1. ELIGIBILITY
You represent and warrant that:
- you are legally capable of entering into binding agreements;
- you are authorized to act on behalf of your organization if using the Services for business purposes;
- all information you provide is accurate and complete.
2. SERVICES PROVIDED
EDIdEv provides software and hosted services related to:
- electronic data interchange (EDI);
- translation and transformation services;
- healthcare transaction processing;
- spreadsheet generation;
- validation and reporting;
- secure file transfer;
- APIs and automation;
- background job processing;
- software utilities and related technologies.
Services may evolve over time and may be modified, suspended, or discontinued without notice.
3. NO PROFESSIONAL OR REGULATORY ADVICE
EDIdEv is not a healthcare provider, legal advisor, compliance consultant, accountant, billing service, or regulatory authority.
Use of the Services does not guarantee compliance with:
- HIPAA;
- payer rules;
- governmental regulations;
- healthcare submission requirements;
- coding requirements;
- legal obligations;
- industry standards.
You remain solely responsible for all regulatory, legal, financial, and operational compliance obligations.
4. CUSTOMER RESPONSIBILITY
You are solely responsible for:
- validating all generated outputs;
- reviewing translated or generated files before production use;
- verifying accuracy of EDI transactions;
- maintaining backups of uploaded and downloaded files;
- confirming data integrity;
- protecting account credentials;
- ensuring lawful possession and use of uploaded data.
You acknowledge that automated translations, validations, and transformations may contain errors, omissions, formatting differences, or unexpected results.
5. AUTHORIZED DATA USE
You represent and warrant that:
- you own or control all uploaded data;
- you possess all necessary rights and permissions;
- your uploads do not violate law or third-party rights;
- you are authorized to transmit and process all submitted information.
You shall not upload:
- malicious code;
- ransomware;
- unlawful content;
- infringing material;
- data you are not authorized to process.
6. ACCEPTABLE USE
You agree not to:
- interfere with platform operations;
- reverse engineer the Services;
- attempt unauthorized access;
- overload systems;
- bypass security controls;
- use the Services for unlawful purposes;
- distribute malware or malicious content.
We may suspend or terminate access for violations.
7. ACCOUNT SECURITY
You are responsible for maintaining confidentiality of:
- usernames;
- passwords;
- API keys;
- authentication tokens.
You are responsible for all activities occurring under your account.
8. DATA RETENTION AND DELETION
Uploaded files, generated artifacts, reports, logs, and related data may be automatically deleted according to retention schedules configured by EDIdEv or the customer.
Cancelled accounts are retained for 90 days after subscription expiration.
After 90 days, artifacts and account data may be permanently deleted.
However, SaaS service artifacts, reports, uploaded files, generated files, and related SaaS service data are deleted immediately and permanently when the related SaaS subscription is cancelled. This immediate deletion applies only to SaaS service data. Other EDIdEv data, including SEFs, software licenses, and Maintenance and Support records, are handled under the applicable retention and cancellation policy for those services.
EDIdEv does not guarantee permanent storage or archival of any data.
You are solely responsible for maintaining backups of all important files and records.
9. SERVICE AVAILABILITY
The Services are provided on an “AS IS” and “AS AVAILABLE” basis.
EDIdEv does not guarantee:
- uninterrupted operation;
- error-free operation;
- continuous availability;
- compatibility with third-party systems;
- successful submission or acceptance by payers, clearinghouses, or external systems.
Maintenance, outages, failures, delays, and interruptions may occur.
10. DISCLAIMERS
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EDIDEV DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
- MERCHANTABILITY;
- FITNESS FOR A PARTICULAR PURPOSE;
- NON-INFRINGEMENT;
- ACCURACY;
- RELIABILITY;
- DATA INTEGRITY;
- SYSTEM COMPATIBILITY.
EDIDEV DOES NOT WARRANT THAT GENERATED FILES, VALIDATIONS, REPORTS, OR TRANSACTIONS WILL BE ERROR-FREE OR ACCEPTED BY THIRD PARTIES.
11. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EDIDEV SHALL NOT BE LIABLE FOR:
- INDIRECT DAMAGES;
- INCIDENTAL DAMAGES;
- CONSEQUENTIAL DAMAGES;
- SPECIAL DAMAGES;
- EXEMPLARY DAMAGES;
- LOST PROFITS;
- LOST REVENUE;
- LOST BUSINESS;
- LOSS OF DATA;
- CLAIM REJECTIONS;
- PAYMENT DELAYS;
- BUSINESS INTERRUPTION;
- REGULATORY PENALTIES;
- COMPLIANCE FAILURES.
THIS LIMITATION APPLIES EVEN IF EDIDEV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
EDIDEV’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER TO EDIDEV DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
12. CUSTOMER ASSUMES RISK
You acknowledge and agree that use of the Services is at your sole risk.
You assume full responsibility for:
- validation of outputs;
- operational decisions;
- submission of transactions;
- compliance obligations;
- downstream use of generated files and reports.
13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless EDIdEv and its officers, employees, contractors, and affiliates from claims, liabilities, damages, losses, and expenses arising from:
- your use of the Services;
- uploaded content;
- regulatory violations;
- unauthorized data use;
- customer misconduct;
- third-party claims related to your data or activities.
14. THIRD-PARTY SERVICES
The Services may interact with third-party systems, including:
- clearinghouses;
- payment processors;
- APIs;
- cloud platforms;
- email systems;
- external software.
EDIdEv is not responsible for third-party systems or their availability, accuracy, or security.
15. INTELLECTUAL PROPERTY
All software, systems, APIs, workflows, designs, source code, documentation, and platform technology remain the exclusive property of EDIdEv and its licensors.
No ownership rights are transferred to customers.
16. TERMINATION
EDIdEv may suspend or terminate access at any time for:
- Terms violations;
- security concerns;
- abuse;
- nonpayment;
- unlawful activity.
Termination does not limit any rights or remedies available to EDIdEv.
17. MODIFICATIONS TO TERMS
EDIdEv may modify these Terms at any time.
Continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.
18. GOVERNING LAW
These Terms shall be governed by the laws of the State of California, without regard to conflict-of-law principles.
19. SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
20. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and EDIdEv regarding the Services and supersede prior agreements or understandings.
21. CONTACT INFORMATION
EDIdEv 263 W. Olive Avenue #357 Burbank, CA 91502, U.S.A sales@edidev.com